Privacy Policy
About our privacy policy
Phone Store Rosmalen cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by PhoneStore Rosmalen. The effective date for the validity of these terms and conditions is 08/02/2022, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties.
We will also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you have provided to us. If you have any questions about our privacy policy, you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Webshop software
WooCommerce
Our webshop has been developed with software from WooCommerce. Personal data that you make available to us for the purpose of providing our services will be shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is obliged to take appropriate security measures based on the agreement we have concluded with them.
These security measures consist of the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.WooCommerce reserves the right to share collected data within its own group to further improve the service provision.
WooCommerce Hosting
Our webshop has been developed with software from WooCommerce, we have chosen AndersSiteGround for our web hosting. Personal data that you make available to us for the purpose of providing our services will be shared with this party. AndersSiteGround has access to your data to provide us with (technical)support, they will never use your data for any other purpose. AndersSiteGround is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.
Web hosting
SiteGround
We purchase web hosting and email services from SiteGround. SiteGround does not process personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. SiteGround has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. SiteGround is obliged to maintain confidentiality on the basis of the agreement.
E-mail and mailing lists
SendinBlue
Our website uses SendinBlue, a third party that handles e-mail traffic from our websites and the sending of any newsletters. All confirmation emails you receive from our websites and web forms are sent through SendinBlue’s servers. SendinBlue will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive any e-mail from our website.
This can seriously reduce the functionality of our website! Your personal data will be sent, stored and accessed by SendinBlue in a secure manner. SendinBlue uses cookies and other internet technologies that make it clear whether e-mails are opened and read. In addition, SendinBlue processes information about you as the recipient and the subject line of e-mails to improve the quality of the service, this data is stored for 30 days. SendinBlue reserves the right to use your data to further improve the service and to share information with third parties in this context.
Office365
We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.
Payment processors
Mollie
We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data.
Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than is permitted by law.
Shipping & Logistics Reviews
PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary for us to share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
DHL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary for us to share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing.
If you share information with us and we use this information to contact you at a later date – other than at your request – we will ask for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Phone Store Rosmalen may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. Pursuant to applicable administrative obligations, we must keep invoices with your (personal)data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your Rights
Based on the applicable Dutch and European legislation, you have certain rights as a data subject with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.
We keep records of completed requests; in the event of a request to forget, we administer anonymised data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us with an overview of the processors who hold this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed to the e-mail address known to us.
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You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to Transferability
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, as the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Phone Store Rosmalen. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Changes in Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy statement has consequences for the way in which we process the data already collected about you, we will inform you by email.
Phone Store Rosmalen
Vreeburg 6, 5241 EJ, Rosmalen
T (073) 689-2283
E info@verkoopmijntelefoon.nl
Contact person for privacy matters
Derek Megens